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Warranty & Return Policy

Disclaimer

Plex Tuning shall not be held responsible for any damages, howsoever caused, to any persons or equipment during the installation or operation of its products. Plex Tuning products are meant for off-road use only, and make no claims as to the unit’s ability to meet local safety or emissions lawsThe specifications the product documentation, on advertising, on our website, and other materials produced and distributed are subject to change at Plex Tuning’s decision without prior notice. Plex Tuning assumes no responsibility for any claims or damages arising out of the use its documentations, or from the use of modules based on its documentations, including but not limited to claims or damages based on infringement of patents, copyrights or other intellectual property rights. 

Warranty & Return Policy

To be eligible for warranty all Plex Tuning products must be registered no longer than 30 days after the date of purchase. Plex Tuning warrants its product to be free of defects in material and workmanship for a period of 360 days from the date of sale. If products exhibits such  defects, Plex Tuning will at its option, repair or replace it without cost for parts and labor. The products must be shipped, prepaid and insured (recommended) to Plex Tuning’s repair facility according to the shipping guidelines sent, which might vary depending on the case. Prior to returning a product, the customer must contact Plex Tuning’s service department to receive a WARRANTY CLAIM NUMBER and return instructions. Units returned without this number will be refused. Proof of date of original purchase is required. The cost to ship the product to Plex Tuning’s repair facility is the responsibility of the customer, the cost to return the product to the customer is the responsibility of Plex Tuning. This warranty does not cover finishes, normal wear and tear, nor does it cover damage resulting from accident, misuse, tampering, unreasonable use, service attempted or performed by unauthorized service agencies, failure to provide reasonable maintenance, or Plex Tuning products that have been modified or used for commercial reasons. The warranty provided above, Plex Tuning’s obligations and liabilities hereafter, and the rights and remedies of the customer are exclusive and in substitution for, and the customer waives all other warranties, guarantees, obligations, liabilities, rights and remedies, expressed or implied, arising by law or otherwise, including (without limitation) the implied warranties of merchantability or fitness of purpose, and any obligations or liability of Plex Tuning arising from tort, or loss of use, revenue or profit,  or for incidental or consequential damage.

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