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Thank you for your interest in becoming a Plex reseller! On this page, you will find the basic requirements, some important definitions, what to expect from our side, as well as overviews of our commercial policy and our reseller integration process. These information will help you decide whether you want to apply and join our network.

As soon as we receive your application and evaluate the fulfilment of the basic criteria, we’ll get in touch with you to share more detailed product & pricing information and discuss how to kick-off our cooperation. Make sure you have reviewed well the below info!

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WHAT WE LOOK FOR

SOLID TUNING EXPERIENCE

EXPERIENCE IN DATA ACQUISITION

DYNO IN-HOUSE OR FREQUENT USE

CAPACITY FOR 1ST LEVEL SUPPORT

PASSION FOR QUALITY & PERFORMANCE

PROVABLE POSITIVE REPUTATION

STRONG WORK ETHIC & INTEGRITY

WHAT TO EXPECT

ONLY A-CLASS PRODUCTS

HIGH RESPONSIVENESS

FAIR PRICING POLICY

GUIDED TRAINING OVER SKYPE

PERSONALISED SUPPORT

HONESTY, INTEGRITY, CANDOR

OPENNESS TO FEEDBACK

THE PLEX DIFFERENCE: Why Choose Our Products

BEST PRICE / PERFORMANCE RATIO

Superior functionality and unique features combined with competitive pricing

FREQUENT IMPROVEMENTS

New features and enhanced functionality being released often as part of our constant improvement mantra

END USER PERSPECTIVE

Our product development and testing processes begin and commence with the end user in mind

UNCOMPROMISED QUALITY

CNC aluminium hardware, Tyco Spec44 wiring and only A-grade materials and components

FORM FOLLOWS FUNCTION

We place more importance on having productS that are functional instead of having products with gimmicks

FUTURE PROOFNESS

As much as possible we try to future proof our products by embedding HW that can be updated and improved over time

INTUITIVE TO USE & SETUP

Easy set-up, quick to re-configure and smart features that save valuable time

FEATURES FOR TUNERS

Our products include passcode lock function, user presets and non-volatile logs that enable tuners / installer work efficiently

FAST & EASY PC CONFIGURATION

Our configuration software is designed to be fast and easy to use with many keyboard shortcuts and as few clicks/steps as possible
Our 3 Step Reseller Integration Process

1. PROOF OF CONCEPT
“Belief Building”

Description
Purchase of product(s) for own use in order to thoroughly test it, master features/benefits understanding and build product belief

Why?
Believing is Everything. If your product is not the right one for your, then you might not be the right partner for us.

What we Offer
– Installation & Configuration Support
– 30 days conditional return right*


Indicative Duration
Up to 2 months
*dependend on product & T&Cs

2. RESELLER TRIAL
“Relationship Building”

Description
Beginning of cooperation on an adhoc, non-committed, non-authorized framework

Why?
To evaluate the “partner fit” and separate “active” from “inactive” partners. Guess what? We prefer active, on-going partners.

What we Offer
– Level 1 discount/pricing
– Guided product training (Skype)
– Listing on our website
– Announcement on our media

Indicative Duration
6-12 months and then, based on activity level continue forward or terminate

1. RESELLER NOMINATION
“Business Building”

Description
Official reseller nomination and/or authorisation with contractual agreement

Why?
A balanced agreement with clarity in terms of expectations and objectives is a vital ingredient for a successful win-win cooperation

What we Offer
– Discount/pricing: level 2-3
– Priority on back-order products
– Priority on features requests
– Freq. promotion on our social media
– Product customisation (level 3 only)

Indicative Duration
Depending on level of cooperation, activity level and sales targets
Reseller Level Definitions

LEVEL 1: AD HOC RESELLER

Definition
Occasional dealer/ product installer with low activity

Order vol. & freq.: Low
Product knowledge: Low to Moderate
Product advocation: Low

LEVEL 2: SILVER RESELLER

Definition
Established reseller with ongoing activity

Order vol. & freq.: moderate to high
Product knowledge: moderate to high
Product advocation: moderate to high

LEVEL 3: GOLD RESELLER

Definition
High tenure reseller with outstanding performance

Order vol. & freq.: high
Product knowledge: expert level
Product advocation: high

Our commercial policy and reseller support strategy rewards resellers based on following criteria:
ongoing activity | product expertise | feedback provision | tenure | responsiveness | product confidence (stocking, advocation).

Ready to Join our Network?

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